Starbucks shutters 250 stores and agrees to end race-based hiring practices nationwide

 September 25, 2026

Starbucks will close roughly 250 coffeehouses across North America this week while separately paying Florida $1 million to settle a lawsuit over the company's use of race- and sex-based preferences in hiring and promotions.

Chief Operating Officer Mike Grams broke the closure news Thursday in an open letter to employees, whom Starbucks calls "Partners", saying the company had reviewed its entire North American portfolio and identified stores that could not deliver a consistent customer experience or reach acceptable financial performance. The 250 locations represent about 1% of the chain's more than 18,000 North American coffeehouses.

The closures landed the same week Starbucks finalized a settlement with Florida Attorney General James Uthmeier, who sued the coffee giant in December 2025 for allegedly violating the Florida Civil Rights Act. That agreement carries consequences far beyond one state: Uthmeier's office confirmed to Fox News Digital that the deal applies to every Starbucks operation nationwide.

Florida forced Starbucks to abandon DEI quotas companywide

Under the negotiated resolution, Starbucks committed to ending race- and sex-based goals, quotas, and preferences across its employment practices. The ban covers hiring, promotions, pay, executive compensation, mentorship programs, supplier selection, and board composition. Starbucks also agreed it will not participate in any organization that requires the company to increase the racial diversity of its board of directors.

The terms include a four-year compliance mechanism. Starbucks' chief legal officer must submit annual certifications confirming the company is following through. And the company will pay $1 million to the Florida Department of Legal Affairs to reimburse the state for the time and expense of bringing the case.

Uthmeier framed the outcome in plain terms.

"Every Floridian deserves to be hired, promoted and compensated based on merit, qualifications and character, not race or sex. This resolution ensures that Starbucks' policies and practices fully comply with Florida's civil rights laws. DEI can never be an excuse to violate civil rights."

One state attorney general, one lawsuit, and a company with 18,000 locations agreed to change the way it hires, pays, and promotes people from coast to coast. That is the kind of leverage a well-aimed legal complaint can produce when the underlying law is clear and the defendant's practices cannot survive scrutiny.

Grams called the closures a 'difficult decision' affecting 1% of stores

The store shutdowns, announced separately, target locations Starbucks determined were underperforming. Grams acknowledged the human cost in his statement.

"Closing any coffeehouse is a difficult decision, and we know today's news will be hard for the partners, customers and communities affected."

Grams said most of the chain's 18,000-plus North American stores remain profitable. The roughly 250 on the chopping block were singled out because the company saw no path to turning them around. Starbucks has not disclosed which cities or states will lose locations.

That silence leaves employees and customers guessing. Workers at underperforming stores now face the reality that corporate has already made its decision, closures begin later this week.

Two stories, one pattern of corporate retreat

Starbucks did not publicly link the store closures to the DEI settlement, and the information provided does not establish a direct connection. But the two announcements arrived in the same compressed window, and together they paint a picture of a company pulling back, trimming locations that bleed money and abandoning diversity policies that invited legal liability.

The Florida lawsuit alleged that Starbucks had baked racial and sex-based preferences into the fabric of its operations, not just in one region, but systemwide. The breadth of the settlement terms confirms that the attorney general's complaint was aimed at companywide conduct, and Starbucks chose to settle rather than defend those practices in court.

For years, major corporations adopted DEI frameworks that sorted employees and vendors by race and sex, often under pressure from activist investors and advocacy groups. Florida's civil rights statute says that is illegal. Uthmeier's office tested whether a company would actually fight to keep those programs when a state government called the question. Starbucks folded in roughly six months.

Several open questions remain. The settlement does not appear to include an explicit admission of liability, the $1 million is described as reimbursement for the state's costs. Whether other state attorneys general will use this agreement as a template remains to be seen. And the four-year certification requirement means Starbucks will be on a short leash, with its own chief legal officer personally vouching for compliance every twelve months.

When a company agrees to let a state government audit its hiring and promotion practices for four years, that is not a slap on the wrist. It is a concession that the old way of doing business could not survive contact with the law.